The location is marvellous, close to everything you need in Hanoi. the room was beautiful with exceptionally comfortable beds. - Having an electric kettle, a fridge, and glassware added a nice touch to the stay.

Appreciated our stay there, it was fun. There was a good choice of food for breakfast, it was brilliant. The views of river where amazing and the staff members were very professional and absolutely helpful.

functional hotel with everything clean throughout and an exceptionally nice and unbeatable location near lake. nicely furnished room with a floor-to-ceiling window, plantations immediately outside, a balcony, very professional staff.

Everything was brand-new. the comforts of the triple room with a balcony were fabulous. the staff was great, kind, and provided a quiet atmosphere. the service was amazing. the food was different. the location is quite close to the airport, which was good and exceptional.

Enjoyed a cozy double room with plants right outside, a big window that reached the floor, and a nice balcony to hang out on. the breakfast spread had a good mix of tasty treats. the spot was simply breathtaking, nestled in a lovely area. 🌿.

The hotel offers a really great stay in a stunningly beautiful place. the staff is nice and enthusiastic all the time. - the room is big and cozy, featuring a floor-to-ceiling window and a balcony. - the service provided is incredible. - the hotel has a good restaurant. - Honestly, there's no reason to complain about anything.

The room was really nice and comfortable, with a big window that went from the floor to the ceiling. I loved waking up to the view of the plants outside – it felt like a breath of fresh air 🌿. the bed was so cozy that I had the best night's sleep. Plus, the breakfast had a variety of delicious food and drinks to choose from.

I had an exceptional stay at this hotel. They even prepared a delicious breakfast for us, with multiple options, well before our early check-out time. The attention to detail and the helpful nature of the staff made our stay truly enjoyable.

There was only one minor issue during my stay - the room key/card had some trouble working at first and I had to get a replacement. It was a bit troublesome, but the staff quickly resolved the issue.

The hotel has great value for money, with competitive tariffs and attention to detail. The staff are gracious and welcoming, providing excellent service. The rooms are well-maintained and come with amenities, including a balcony for a pleasant view. The breakfast offers a variety of options, including traditional Vietnamese dishes and instant G7 coffee.

Nothing to complain about, everything was satisfactory.

Awesome Vietnamese breakfast, gracious staff, lovely room with balcony, good location.

I was amazed by the exceptional service at Westlake Tay Ho Hotel. The receptionists went above and beyond to help us book the best day tour packages within our budget. I was pleasantly surprised when they had our breakfast ready with multiple options, even though we had only mentioned a sandwich upon request. The staff's helpful nature and attention to detail truly made our stay here enjoyable and memorable.

We loved the breakfast with traditional Vietnamese food and western options. Friendly staff made us feel welcome and provided excellent customer service. The room was clean and comfortable with facilities such as a kettle, bottled water, and tea. Convenient location near restaurants and walking street, with easy access to transportation.

Nothing could have been better.

amazing stay in hanoi. friendly staff, comfortable bed, and convenient location for the airport. felt like home. would stay again.

Cleanliness fell short.

The receptionist at Westlake Tay Ho Hotel 696 Lac Long Quan went above and beyond to make sure my stay was exceptional. She proactively reached out before my trip to assist with itinerary changes and helped book my day trips. Her fantastic service made my experience unforgettable.

This hotel is a great value for money with its affordable prices. The staff are welcoming and attentive, making you feel right at home. The rooms are clean and comfy, with basic amenities provided. One highlight is the balcony that offers a lovely view. The breakfast options are plentiful, including traditional Vietnamese dishes and western choices. Don't miss out on trying the instant G7 coffee!

All was fine, no improvements needed.